Frequently Asked Questions

• Why do my conversions have decimal places?
• Why is my geo-targeted campaign showing impressions outside of the targeted region?
• How to submit a support ticket
• How to Reset your Podsights Password?
• How often is the dashboard updated?
• Is the Podsights dashboard down right now?
• What KPIs can be measured?
• What does Podsights help me do?
• How does Podsights collect data?
• Who owns the data?
• Backfills
• What is the average matchback rate for your device graph?
• Why doesn't my spend to date match?
• Why do we have blank geodata?
• What are inactive and blacklist downloads on the podcast page?
• What is the difference between Visitors and Views?
• What is the difference between Visitors and Installs?
• What is a lead?
• How to view your campaign's podcast player breakout
• Are cellular network (non-Wifi connected device) orders and downloads captured?
• Accessing and using the Customer Portal